Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on "Add To Shopping Cart" for any items that you wish to buy. After you have finished your selection, click on "checkout" and you will be asked for a few details that we need to be able to satisfy the order. Bottles are processed by Beer-Ritz. A link "Purchase from Beer-Ritz" will take you to their website. We accept credit card payment. We accept Visa, Mastercard, Switch and JCB. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Shipping is handled by Beer-Ritz.

Tax Charges All prices are inclusive of VAT.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. As soon as an order is processed the credit card details are deleted from our computer. It is not possible for a hacker to download lists of credit card numbers from our system. Unlike many firms we do not use a third party to process credit card details.

Guarantee We guarantee your satisfaction. Any breakages or product defects will be refunded in full as long as they are reported immediately.

Privacy Policy The Durham Brewery do not disclose buyers' information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.